- Orders placed during the Boxing Day sale will be dispatched from Jan 2.
- Delivery times: 2–3 business days for metro areas, +1–2 business days for non-metro areas and Up to 5 business days for WA, QLD (remote), NT, TAS.
- Sale periods: Allow 5–7 extra days for delivery.
- Carriers: Australia Post or Direct Freight Express with tracking provided.
- Deliveries marked ‘Authority to Leave’ unless arranged otherwise.
International Shipping
- Rates calculated at checkout.
- No shipping to New Zealand (available at Animates stores).
- For bulky items (e.g., Kitty Playground): Email for a quote.
- Customs fees, taxes, and duties are the buyer’s responsibility.
For more visit our Help Centre & FAQs.
